Gopadma TechnologiesGopadma TechnologiesBenefit from Proactive Website Maintenance
Gopadma Premium Support is a complete solution designed specifically for our PrestaShop clients.
It ensures the quality and performance of your website on a daily basis.
With this service, you benefit from proactive website maintenance, including regular updates, security monitoring, and continuous performance optimization.
This guarantees that your website remains up to date, secure, and fully operational.
– An annual update of your PrestaShop site and all its modules,
– Technical support assistance with your hosting provider.
Optional: integration of Zentria, a monitoring and control tool for your e-commerce site, developed by our partner Profileo.
From 50€ / month*
*May vary depending on your modules and site modifications.
The Benefits of Our Premium Support
- Simplified updates : we handle the entire process for you — the ideal solution for smooth website maintenance.
- Flexible scheduling : full-service support with adaptable planning according to your needs. You can even anticipate your annual update by paying the remaining balance of your subscription.
- New features : enjoy the latest PrestaShop and module improvements.
- Enhanced security : known vulnerabilities are fixed every year.
- Hosting support included : Gopadma manages communication with your hosting provider (as an intermediary, without responsibility for costs or interventions recommended by the host), Monday to Friday.
39€ / month**
** Gopadma preferred rate (excluding clients 7724)
Public price: €49/month
Zentria – Website Monitoring & Optimization Tool
- Zentria continuously monitors and measures your PrestaShop site’s speed, providing concrete recommendations to improve loading time, conversions, and SEO.
- It also centralizes your key data and metrics — such as revenue, conversion rate, and customer retention.
- Security: automated 24/7 scans detect vulnerabilities before they impact your site.
Terms and Responsibilities of Our Website Maintenance Service
Please note that this offer is exclusively available to our PrestaShop clients.
To ensure updates run smoothly, the following conditions must be met:
- No PrestaShop version change without prior validation from Gopadma,
- No module modifications (additions/removals) without prior approval,
- An up-to-date Business Care license (or equivalent) for your paid modules,
- No external interventions on your files (third parties or other agencies) without our consent,
- No switch to multi-store mode without validation,
- Use of secure passwords, shared only through encrypted links, and mandatory notification to Gopadma if changed,
- If a module is incompatible with the latest PrestaShop version, the update cost will be adjusted accordingly.
The Update Process
- Retrieval of your site on our servers
- Installation and migration to our test environment
- Transfer of work done on our servers to a beta version
- You validate that the new version works properly
- Updating your live site on your server
Enabling maintenance mode
Full backup to allow rollback if needed
Migration to the new PrestaShop version
Going live upon your approval, or restoration of the previous version in case of issues, followed by rescheduling
Why Is Regular Website Maintenance Essential?
Website maintenance is absolutely essential to ensure the security, performance, and reliability of your site. Without regular monitoring, your site becomes vulnerable to attacks, technical bugs, and SEO performance loss. Properly managed maintenance helps you anticipate technological changes and stay competitive.
What Technical Updates Are Included in a Website Maintenance Service?
A website maintenance contract typically includes updates for the CMS (PrestaShop, WordPress), modules, and extensions, as well as essential security patches.
It often also covers performance optimization, regular backups, and compatibility checks with the latest browsers and devices.
Why Isn’t Hosting Support Enough to Maintain a Website?
Your hosting provider is mainly responsible for managing the server (downtime, server security, resource management). However, they do not handle website updates (CMS, modules, or application-level security). Additionally, communication with hosting support can be complex, as they often use highly technical language.
That’s why it’s highly recommended to work with an agency like Gopadma, which manages these technical exchanges and provides proactive, accessible website maintenance.
What Are the Risks of Neglecting Website Maintenance?
Ignoring website maintenance exposes your site to critical vulnerabilities, uncorrected bugs, and performance degradation. This can damage your brand image, cause SEO traffic losses, and reduce your sales.
In short, keeping your site updated is essential to maintaining the quality and security of your online presence.
What Does an Annual Website Maintenance Contract Include?
An annual website maintenance plan covers all the actions needed to ensure your site’s stability, security, and performance throughout the year.
This typically includes:
- Major CMS updates (PrestaShop, WordPress, etc.),
- Module and plugin updates,
- Backup management and security fixes.
It also ensures technical tracking, adapting to new software versions and web standards.
Some plans even include assistance with hosting communications to quickly resolve technical issues.
This service allows you to anticipate problems and maintain optimal performance over the long term.